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Terms of Service

Terms of Service

These Terms of Service ("Agreement") govern your use of the services provided by Printee Planet, a digital printing company. By accessing or using our services, you agree to be bound by this Agreement. If you do not agree to these terms, please refrain from using our services.

1. Acceptance of Terms
1.1. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Agreement.
1.2. You represent and warrant that you have the legal authority to enter into this Agreement and to comply with all its terms and conditions.
1.3. We reserve the right to modify or update this Agreement at any time without prior notice. It is your responsibility to review this Agreement periodically for changes. Your continued use of the services after any modifications or updates constitutes your acceptance of the revised terms.

2. Services
2.1. Company provides digital printing services, including but not limited to printing, copying, and related services ("Services").
2.2. You agree to use the Services only for lawful purposes and in compliance with all applicable laws and regulations.

3. Orders
3.1. Placing an order through our website or any other communication channel constitutes an offer to purchase our Services. All orders are subject to acceptance by the Company.
3.2. The Company reserves the right to reject any order for any reason, including but not limited to the unavailability of Services or violation of this Agreement.

4. Pricing and Payment
4.1. The pricing for our Services is provided on our website or as communicated to you. Prices are subject to change without prior notice.
4.2. Payment for Services must be made in full at the time of ordering, unless otherwise agreed upon in writing.
4.3. We accept various payment methods as indicated on our website. You agree to provide accurate and complete payment information.
4.4. All payments are non-refundable, except as expressly stated in this Agreement or as required by applicable law.

5. Intellectual Property
5.1. You represent and warrant that you have all necessary rights and permissions to use any content, including text, images, logos, and designs, provided to us for printing or reproduction.
5.2. You retain all ownership rights in your content. However, by using our Services, you grant the Company a non-exclusive, worldwide, royalty-free license to reproduce, modify, adapt, and distribute your content solely for the purpose of fulfilling your order.

6. Delivery
6.1. The Company will make reasonable efforts to deliver your order within the estimated timeframe provided. However, we do not guarantee delivery dates and are not liable for any delays caused by unforeseen circumstances or events beyond our control.
6.2. Risk of loss or damage to the ordered products passes to you upon delivery.
6.3 It is the responsibility of the customer to ensure they order their products in a timely manner to ensure delivery by the required date and not the responsibility to The Company.

7. Limitation of Liability
7.1. To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with the use or inability to use our Services.
7.2. In no event shall the total liability of the Company exceed the amount paid by you for the Services giving rise to the claim.

8. Indemnification
8.1. You agree to indemnify and hold the Company and its affiliates, officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, and expenses arising out of or relating to your use of our Services or any violation of this Agreement.

9. Termination
9.1. This Agreement is effective until terminated. The Company may, in its sole discretion, terminate or suspend your access to the Services at any time and for any reason, without prior notice or liability.
9.2. Upon termination, all provisions of this Agreement which by their nature should survive termination shall survive, including but not limited to intellectual property rights, limitation of liability, and indemnification.

10. Governing Law and Jurisdiction
10.1. This Agreement shall be governed by and construed in accordance with the laws of [Jurisdiction].
10.2. Any dispute arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts located in [Jurisdiction].

11. Refunds
11.1 We do not offer full refunds on products as they are personalised unless a product has been lost or damaged by the delivery courier.
11.2 If a client is unhappy with their products due to damage, we can offer a partial refund or we can resend the product(s) to the provided address.